LEGAL
Terms & Conditions
The terms that govern your use of jCloud Solutions.
01 / ACCEPTANCE OF TERMS
Acceptance of Terms
1.1
Please read this Agreement carefully. By accessing, browsing, or otherwise using the Site and Company Products & Services, you acknowledge that you have read, understood, and agree to be bound by this Agreement. If you do not accept the terms and conditions of this Agreement, you shall not access, browse, or use the Site or Company Products. Please note that your access to and use of the Site and any Company Products is also subject to the Company's Privacy Policy.
1.2
You understand and agree that we may change this Agreement at any time without prior notice. You may read a current, effective copy of this Agreement at any time by selecting the "Terms of Use" link on the Site. The revised terms and conditions will become effective at the time of posting. Any use of the Site or Company Products after such date shall constitute your acceptance of such revised terms and conditions. If any change to this Agreement is not acceptable to you, your sole remedy is to cease accessing, browsing, and otherwise using the Site.
1.3 Eligibility
You must be at least 18 years old and have the legal authority to enter into this Agreement (whether on your own behalf or on behalf of an entity you represent). By using the Site or Company Products & Services, you represent and warrant that you meet these requirements.
02 / DEFINITIONS
Definitions
For purposes of this Agreement:
- "Company," "we," "us," or "our" refers to jCloud Solutions.
- "You," "your," "Client," or "User" refers to any individual or entity accessing the Site or Company Products.
- "Site" refers to jCloud Solutions website and all related subdomains.
- "Company Products" or "Services" refers to all products and services offered by jCloud Solutions, including AI-powered web development, AI automation, custom AI application development, hosting, support, and related services.
- "Deliverables" refers to any website, application, automation, code, design, content, or other output produced by Company for Client.
- "Agreement" refers to this Terms & Conditions document, together with any applicable Proposal, Statement of Work, or Master Services Agreement.
03 / COMPANY SERVICES & PRODUCTS
Company Services & Products
3.1 Service Plans
jCloud Solutions offers various service plans for accessing our Company Products. Details of these plans, including pricing and features, are provided on the Site.
3.2 Billing
Subscription fees will be billed to you in advance on a recurring basis in accordance with your selected service plan. You authorize jCloud Solutions to charge your chosen payment method for these amounts.
3.3 Cancellation
You may cancel your service plan at any time. Upon cancellation, you will continue to have access to the Company Products provided under your plan through the end of your current billing period. No refunds will be issued for any unused portion of the month, and the subscription fee will not be prorated for early cancellations.
3.4 Changes to Service Plans
jCloud Solutions reserves the right to modify plans, including pricing and features. Changes will become effective at the start of the next billing cycle following the change. Your continued use of the Company Products after the change becomes effective constitutes your acceptance of the new terms.
3.5 One-Time Project Services
The Company offers one-time project services (e.g., website builds, AI automation, custom AI app development). Payment for any one-time project service constitutes your electronic signature and binding acceptance of the corresponding Proposal and Master Services Agreement under the U.S. ESIGN Act and applicable state laws. By submitting payment, you agree to be legally bound by those terms.
3.6 Failed Payments
If a payment fails, we will attempt to process it again. If payment continues to fail after 3 attempts, we may suspend or terminate your access to Company Products & Services until payment is resolved.
04 / AI-POWERED SERVICES & DISCLAIMERS
AI-Powered Services & Disclaimers
4.1 Use of AI Tools
You acknowledge and agree that the Company uses artificial intelligence tools, large language models (LLMs), and automated systems to design, develop, and deliver Company Products. AI may be used at various stages including, but not limited to, code generation, content creation, design, automation workflows, and customer interactions.
4.2 No Warranty on AI Output
While the Company reviews and refines AI-generated output, you acknowledge that:
- The Company does not guarantee the accuracy, completeness, or reliability of AI-generated content.
- You are solely responsible for reviewing, validating, and approving all Deliverables before relying on them for business decisions or public use.
- The Company is not liable for any damages, losses, or issues arising from AI-generated output that you have approved or deployed.
4.3 Third-Party AI Providers
Company Products may incorporate services from third-party AI providers. The Company is not responsible for the availability, performance, accuracy, or content of third-party services. Your use of any Deliverables that integrate third-party AI may be subject to those providers' terms of service.
4.4 Evolving Technology
AI tools and platforms evolve rapidly. The Company reserves the right to substitute, update, or discontinue specific tools used in delivering services, provided such changes do not materially diminish the quality or functionality of Deliverables.
05 / CLIENT RESPONSIBILITIES & ACCEPTABLE USE
Client Responsibilities & Acceptable Use
5.1 Client Content
You retain ownership of all content, data, materials, brand assets, and information you provide to the Company ("Client Content"). You warrant that:
- You own or have all necessary rights, licenses, and permissions to provide Client Content.
- Client Content does not infringe any third party's intellectual property, privacy, or other rights.
- Client Content complies with all applicable laws.
5.2 Acceptable Use
You agree NOT to use the Site, Company Products, or any Deliverables to:
- Violate any local, state, federal, or international law
- Infringe upon the intellectual property of others
- Distribute malware, viruses, or harmful code
- Engage in fraud, phishing, or deceptive practices
- Harass, threaten, defame, or harm any person or group
- Generate or distribute illegal, hateful, or sexually explicit content involving minors
- Build competing services using the Company's proprietary methods, prompts, or workflows
- Reverse-engineer, scrape, or replicate the Company's internal systems or processes
- Resell or sublicense Company Products without written consent
- Use AI features for spam, mass unsolicited communication, or manipulative purposes
- Bypass usage limits, access restrictions, or security measures
5.3 Compliance
You are responsible for ensuring your use of Deliverables complies with all laws applicable to your business, including but not limited to: data protection (GDPR, CCPA), accessibility (ADA, WCAG), advertising and consumer protection laws, and industry-specific regulations (HIPAA, PCI, etc.).
5.4 Account Security
You are responsible for maintaining the confidentiality of any login credentials provided. You must notify the Company immediately of any unauthorized access or security breach.
06 / INTELLECTUAL PROPERTY
Intellectual Property
6.1 Company IP
The Company retains all rights, title, and interest in and to:
- The Site and all underlying technology
- The Company's name, logo, branding, and trademarks
- Proprietary methodologies, prompts, templates, frameworks, code libraries, and workflows used to deliver Services
- Aggregated, anonymized data and learnings from Services
6.2 Client Ownership of Deliverables
Upon receipt of full payment for a project, Client owns the final Deliverables produced specifically for Client, including code, designs, and content, EXCEPT for any pre-existing or proprietary tools, libraries, frameworks, prompts, or systems used by the Company.
6.3 License to Use Client Content
You grant the Company a non-exclusive, royalty-free, worldwide license to use Client Content solely to provide Services. This license terminates when the engagement ends, except for portfolio and marketing use described below.
6.4 Portfolio & Marketing Rights
Unless you opt out in writing, the Company may display completed work, project descriptions, and Client name/logo in its portfolio, case studies, and marketing materials.
6.5 AI-Generated Output
Ownership of AI-generated content within Deliverables transfers to Client upon full payment, subject to the underlying AI provider's terms of service and the limitations of copyright law as applied to AI-generated works.
6.6 Feedback
Any feedback, suggestions, or ideas you provide about Company Products may be used by the Company without obligation or compensation.
07 / PAYMENT TERMS
Payment Terms
- All fees are in U.S. dollars unless otherwise specified.
- All fees are non-refundable except as expressly stated in this Agreement or required by law.
- You are responsible for any applicable taxes, including sales tax, VAT, or similar.
- Late payments may incur a late fee of 5% plus interest of 1.5% per month on the unpaid balance.
- Chargebacks. Initiating a chargeback without first contacting the Company to resolve a billing issue constitutes a material breach of this Agreement and may result in termination of services.
08 / WARRANTIES & DISCLAIMERS
Warranties & Disclaimers
8.1 Limited Warranty
The Company warrants that Services will be performed in a professional and workmanlike manner consistent with industry standards.
8.3 No Guarantees
The Company does not guarantee:
- Specific search engine rankings or website traffic
- Specific conversion rates or revenue results
- That Deliverables will be compatible with all third-party platforms indefinitely
- That AI tools will produce identical results on different occasions
8.4 Third-Party Services
The Site and Company Products may rely on third-party services (hosting providers, AI APIs, payment processors, etc.). The Company is not responsible for outages, errors, or changes to these third-party services that may affect Company Products.
09 / LIMITATION OF LIABILITY
Limitation of Liability
This limitation applies regardless of the legal theory (contract, tort, negligence, strict liability, or otherwise) and even if the Company has been advised of the possibility of such damages.
Some jurisdictions do not allow limitation of certain damages. In those jurisdictions, the Company's liability is limited to the maximum extent permitted by law.
10 / INDEMNIFICATION
Indemnification
You agree to indemnify, defend, and hold harmless jCloud Solutions, its affiliates, officers, employees, and contractors from any claims, damages, liabilities, costs, or expenses (including reasonable attorney's fees) arising from:
- Your use of the Site, Company Products, or Deliverables
- Your violation of this Agreement
- Your violation of any third-party rights or applicable law
- Client Content you provide
- Your business operations or use of Deliverables for illegal purposes
11 / TERMINATION
Termination
11.1 Termination by You
You may stop using the Site at any time. Cancellation of paid services is governed by Section 3.3.
11.2 Termination by the Company
The Company may suspend or terminate your access to the Site or Company Products at any time, with or without notice, if:
- You breach this Agreement
- Your payment fails or is disputed without good faith effort to resolve
- You engage in prohibited conduct under Section 5.2
- Required by law or to protect the Company, its clients, or third parties
11.3 Effect of Termination
Upon termination:
- Your right to use Company Products ends immediately
- The Company may delete your data per the Privacy Policy
- Sections of this Agreement that by their nature should survive termination (IP, payment, liability, dispute resolution) will survive
12 / BETA & EXPERIMENTAL FEATURES
Beta & Experimental Features
The Company may offer access to beta, alpha, or experimental features ("Beta Features"). These are provided "AS IS" without any warranty and may be modified or discontinued at any time. Your use of Beta Features is at your own risk.
13 / DMCA / COPYRIGHT POLICY
DMCA / Copyright Policy
The Company respects intellectual property rights. If you believe content on the Site infringes your copyright, please send a notice to jcloudsolutions.ai@gmail.com containing:
- Identification of the copyrighted work
- Location of the allegedly infringing material
- Your contact information
- A statement of good faith belief that the use is not authorized
- A statement under penalty of perjury that the information is accurate
- Your physical or electronic signature
14 / EXPORT CONTROLS & INTERNATIONAL USE
Export Controls & International Use
The Site is operated from the United States. If you access the Site from outside the U.S., you are responsible for compliance with local laws.
You may not use Company Products in violation of U.S. export laws or sanctions, including using them in embargoed countries or by sanctioned individuals/entities.
15 / DISPUTE RESOLUTION & ARBITRATION
Dispute Resolution & Arbitration
15.1 Informal Resolution
Before filing any legal claim, you agree to first attempt to resolve the dispute by emailing jcloudsolutions.ai@gmail.com. We agree to negotiate in good faith for at least 30 days.
15.2 Binding Arbitration
Any unresolved disputes will be settled by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. Arbitration will take place in [Your State], USA, in English.
15.4 Jury Trial Waiver
Both parties waive any right to a jury trial.
15.5 Exceptions
Either party may seek injunctive or equitable relief in court for intellectual property infringement or unauthorized access to systems.
16 / GOVERNING LAW
Governing Law
This Agreement is governed by the laws of the State of [Your State], USA, without regard to its conflict of laws principles.
17 / GENERAL PROVISIONS
General Provisions
17.1 Entire Agreement
This Agreement, together with the Privacy Policy and any applicable Proposal or Master Services Agreement, constitutes the entire agreement between you and the Company.
17.2 Severability
If any provision is found invalid or unenforceable, the remaining provisions remain in full force.
17.3 No Waiver
Failure to enforce any provision does not constitute a waiver of that provision.
17.4 Assignment
You may not assign this Agreement without written consent. The Company may assign this Agreement freely.
17.5 Force Majeure
Neither party is liable for delays or failures caused by events beyond reasonable control (natural disasters, war, terrorism, government action, internet outages, third-party service failures, etc.).
17.6 Relationship
Nothing in this Agreement creates a partnership, joint venture, employment, or agency relationship.
17.7 Notices
Notices to the Company should be sent to jcloudsolutions.ai@gmail.com. Notices to you may be sent to the email associated with your account.
17.8 Headings
Section headings are for convenience only and do not affect interpretation.
18 / CONTACT INFORMATION
Contact Information
For questions about this Agreement, contact:
Have questions about these terms?
Our team is happy to clarify anything before you get started.
